Q2i Digital Health Solutions - OARS & PARCA

 

OARs - Tools for Medical Providers and Patients

Overview

OARS (Opioid Addiction Recovery Support) is used by providers of MAT (medication-assisted treatment) programs to improve insight into a patient’s recovery progress while promoting ownership and adherence to treatment plans. OARS provides the MAT program with real-time reporting and analytics used to efficiently make data-driven decisions. Providing an increased level of insight into a patient’s progress, OARS identifies outliers and trends and can flag areas of concern for investigation and/or intervention. In addition, OARS provides extensive tools to support patients with their recovery.

Problems to address

As addiction rates continue to skyrocket, drug treatment centers find themselves grappling with overwhelming patient volumes. Taking a wholistic approach is an optimal scenario, but the amount of information and coordination with different factions can be difficult for caregivers to quickly identify areas of treatment that need addressing. The UX needed to be robust enough to handle a large amount of information in a quick glance.

Goal

As with most tools used in the medical profession, the ability to analyze as much information from a variety of sources in a quick overview is key. Our goal was to take the information required for treatment providers, social services, and patients to create clear dashboards and easily accessed tools for outreach notifications, patient engagement, and testing..

Research Results

Research was gathered from medical partners to define the needs. This data was then converted into personas and scenarios for wireframe use. Per the feedback we created this list of needs.

Healthcare Team Portal Needs

  • Log and track group attendance details

  • Log and track observations and meeting participation levels

  • Manage patient’s feedback and emotions

  • Manage and send educational materials/content distribution

  • Manage calendars and appointments

  • Manage test results data

  • Send and receive secure messages

Patient Portal Needs

  • Plot their progress and successes, including input from their healthcare team

  • Receive educational support and content from the healthcare team

  • Keep a daily journal, log feelings (shared with the healthcare team or kept private)

  • Message with their group, anonymous and controllable, give and receive group support in a secure, closed circle

  • Keep a calendar of appointments with reminders

  • Securely message with the healthcare team

Solution

Attendance Details: Data visualization used to quickly call attention to deficits and positive results. Information not color dependent to meet accessibility requirements.

Results Managing: Logging and tracking of test results. Patients with positive tests for opioids are noted in the patient list.

Results Updates: Upon additional feedback or testing results, the provider is able to update and repost the results. Analytics are added inline to show a breakdown of the specific result.

Calendar System: Calendars allow for scheduling new appointments, viewing posting the individual feedback from the patient selected, and test results can be added.

Educational Material: Publishing tool allows the provider the ability upload tools and activities directly for patients to access.

 

PARCA: Helping People with Successful Rentry

Parka’s focus is to manage, track and support the goals of the Jusitce-Involved-Person (JIP) with the goal of a successful reentry when transferring from incarceration to back in the community. The focus is awareness, easy access and to local services to aid with substance abuse treatment, healthcare, housing services, employment and much more.s the systemic inequities that often prevent JIPs from experiencing a successful reentry into the community.

Communication between providers and JIP’s requires a clear interface for both directions of communication. Similar to OARS, a lot of information for the providers may be extensive, but ideally shown in a manner that makes for easy parsing of information. Research, in person studies, and feedback from providers was key to this process.

 

PARCA WECOME SCREEN FOR PROVIDERS

 

Selection of service and Journal